THINGS TO DO RENTAL AGREEMENT WHERE ARE WE? COMMENTS FAQ's MINIMUM NIGHT STAY, RESERVATION & CANCELLATION POLICY CONTACT US
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(All questions below are real, the names have been changed to protect the innocent!)
What is your Cancellation Policy?
All cabin rental cancellations must be received in writing. If the cancellation is outside of twenty-one (21) days of the reservation arrival date, Sliding Rock Cabins® will refund the deposit amount less a $30 cancellation fee. If the cancellation is within twenty-one (21) days of the reservation arrival date, No Refund will be offered, and there is absolutely No Reason, that excuses you from this cancellation policy. If you are in doubt, we suggest purchasing Travel Protection Insurance through CSA Travel Protection.
What if we just change to another date, instead of canceling?
Changing weekends outside of the twenty-one days is usually not a problem, if we have availability. The first change is free of charge outside of the twenty-one days, subsequent changes we charge a fee. If changing weekends within the twenty-one days, then we consider it a cancellation. The reason; we will have turned away dozens of potential guests and sent them to other cabin rental companies, because you've reserved that time. Meaning unless we can rebook it we lose money. Something our cabin owners & mortgage companies really do not understand.
What's your Pet Policy?
We encourage you to bring your furry faced friends. We never charge a pet deposit nor do we have size or weight limits. We do ask that you tell us that you're bringing your pets, since we want to make sure that they are as comfortable as you. As their pet guardian, we do expect you to know your pet. Meaning that if you need to crate them or leash them, please do. Since your pets will not be bringing their credit cards, any damages will be charged to yours. Also, please remember cleaning up after your pet is your responsibility, that's why we provide clean-up bags. Of course if you decide not to clean up after your pets, we'll reluctantly do it and charge your card accordingly.
We've seen other cabin companies that look just like yours, are you associated with another pet friendly cabin company?
We're not associated with any other cabin company. We do have reputable friends in the business that we'd highly recommend. We just happen to be the originators of a great program that someone thought would be a good idea to copy to make some quick money. Please remember, if you're truly a pet person and cabin rental company, you'll have pets and will understand how hard it is to find a company like ours that caters to pets and the people that bring them. We have 5, oops, now 6 in our home, 4 rescue doggies and the queen of the cat roost, Sambucca, and her new nemesis Sabra, and they are our family, so you can bet we understand the needs and concerns of pet owners. Heck, we can't take a vacation due to the numbers, but as we say here in the mountains, everyday you're not reporting into work, you're on vacation ;~)
What time is check-in? May we check-in early? Since we're in the neighborhood why can't we just sit on the porch, or drop off our groceries, or leave our pet in the cabin, until check in?
Check-in is anytime after 3:00 PM, absolutely NO EXCEPTIONS!
Due to insurance liabilities absolutely no check-ins allowed prior to 03:00 PM. As you may have surmised, check-in is no earlier than O3:00 PM. Also our cleaning crew must clean and prepare multiple cabins within a four hour window, so that all guests receive a nice clean cabin, we do not allow early check-ins. Do not call the cabin to see if it's available, since the cleaning crew is not authorized to allow early entrance. If you've arrived early to the area and since your key will not be available until after 02:45 PM and the cabin will be not be ready until after 03:00 PM, we'd suggest visiting Ellijay and/or Blue Ridge. That way you can acclimate yourself to the local area and our cleaning crew can ensure that your cabin is in great shape for your arrival after 03:00 PM.
What time is check-out? May we check-out late?
Check-out is anytime before 11:00 AM, NO EXCEPTIONS!
Again our cleaning crew must clean and prepare multiple cabins and it would be unfair to them and to our other customers to allow a later check-out. As a result, check-out is anytime prior to 11:00 AM. For every one-half hour after 11:00 AM, we charge an additional one-half nights rent.
Why don't you have a map to the cabins on our website? Or, we don't need a map, we'll just look it up online through a map service, or we'll call your office whenever we get to Ellijay and you can direct us to our cabin, or, okay we're here in Ellijay, cause we don't need no stinking directions, or, yes we left the directions at home and no we don't have the emergency contact information that was on the directions, so what do we do now?
We protect the privacy of our guests and if we had maps to the cabins that privacy could be compromised. If you try to find any of our cabins through an online map service or GPS (yes, even if it is a Garmon), you'll be quite disappointed. Our gravel/dirt roads are privately owned or county maintained and are not in any map service database yet. And calling us when you get to Ellijay will definitely not be a good idea, since our office closes between 05:00 PM and 09:00 AM Monday through Saturday and all day Sunday.
If you've rented a cabin from us and have arrived in Ellijay without your Driving Instructions or Rental Agreement and it's after hours and you do not have our emergency contact information that we provided on your Driving Instructions, Rental Agreement, and at the key pick-up location, we recommend the Stratford Motor Inn, 706-276-1080. We'll reopen Monday at 09:00 AM.
We'd like to physically view your cabins prior to renting. How do we go about doing this?
Again we believe that our customers come to us for seclusion and relaxation. If we allow non-customers to drive up to our cabins just to have a look, then we've betrayed the trust of our customers. We'd love to be able to show every room, closet, and bath of every cabin but unfortunately due to website limitations we can't. We do try to describe and accurately photograph each cabin. And we're now offering Virtual Tours of all of our cabins.
What if I get lost?
If you get lost then you get to be on our FAQ page! Seriously, we've never had anyone lost, THAT FOLLOWED our directions exactly. Just remember when our directions say turn left, that's what we really, really mean, and when the directions say travel 5.2 miles and turn left, it does not mean go 20 miles and give us a call. And yes, your GPS is indeed wrong.
Okay, dang it, now that I've turned off my expensive GPS machine, I'm totally confused. Which was way is north, south, east or west? My talking GPS machine always told me and I've never used a real map.
Uh, in the daylight look for that bright yellow orb in the sky. It's usually up there. If it's overcast or night, usually the road signs give a directional hint. If all else fails read the directions we send, we try to make them simple, i.e., turn right (then we'll say that's north) & still if that doesn't work, stop & ask someone. Make their day a little lighter. And please be nice to the folks you ask directions & don't treat them as if it's their fault that you're lost. Otherwise they may suggest you go to......somewhere much hotter.
Okay we found the cabin by following your excellent step-by-step directions. Now how do we find our way back? Why don't you provide reverse directions also?
Just turn the direction page upside down or use a mirror! Okay, just kidding. Here's what we suggest, reverse those excellent directions to find your way back. For example, if it said turn right at 3.0 miles, then when you go back, turn left at 3.0 miles. Works almost every time, except in Australia & some parts of the northwestern states.
What is your smoking policy? Even though you say no smoking on your website and in your brochures and your advertisements and your Cabin Rental Agreement/Policies and your Frequently Asked Questions and when we chat on the phone, but does that really, really mean no-smoking?
We do not allow smoking in any of our cabins. ABSOLUTELY NO SMOKING! We certainly do not mind if you smoke next to the fire-pits. Also if you smoke on the decks, absolutely do not leave the windows open to the cabin, because the HVAC & wind bring it back inside, meaning we, or the cleaners, or the next guest will have a huge problem, that we'll need to pass the solution ($$$) on to you. We have nothing against smokers, but if you need to smoke, remember outside, policing up your butts, no windows open, Since we've decided to be a non-smoking cabin rental company, we charge a minimum of $350 if you decide to smoke in our cabins.
Why can't we bring our ATV or dirt bikes? Shoot our firearms, BB/Pellet guns, potato cannons, paintball guns, fireworks, thermo-nuclear weapons, etc?
Noise. Again, we're in the relaxation business and what is fun for one may surely be a nuisance to others, hence absolutely no ATVs, dirt bikes, discharging of firearms (unless it's a life threatening situation) including BB/Pellet guns, paintball guns, potato cannons, and fireworks. As a rule of thumb, if you can hear it then your neighbors may be able to, so don't do it. Our security personnel have no sense of humor.
Why does Sliding Rock Cabins® charge so much tax?
Believe it or not we do not arbitrarily set the tax rate, currently at ten (10) to twelve (12) percent. The counties and state set those. We just do our duty and pass those taxes on to the state and local governments.
Do you offer Travel Insurance? What does it cost?
CSA Travel Protection offers Travel Insurance for the guests of Sliding Rock Cabins®. The cost is six and one-half percent (6.5%) of the total cost of your trip. Please review their website and talk with them to make sure any of your questions are answered. They are not part of Sliding Rock Cabins®, they just provide a very valuable service to the travel industry that we happily offer.
Why don't you accept one night rentals?
Most of our guests request at least a 2 night stay, so if we rented for one night, the owners and Sliding Rock Cabins® would lose money, so as result, we can not afford to allow one night rentals. Also, since check-in time is after 3 AM and checkout is by 11 AM the next morning, you'd really just arrive, eat, sleep then have to leave. And just to reiterate, we will not accept a one night rental.
Hypothetically speaking, even though you say you do not accept one night rentals, how about if I call up really late and you have an open night?
Not so hypothetically speaking, please reread the above.
What is the minimum for reserving a cabin?
Twenty-one (21) years of age. Anyone under twenty-one years of age must be accompanied by an adult.
It's just the two of us, what if we don't have 19 other people to make up the minimum of 21 required?
Oh never mind, I see it's the minimum age not the minimum number people. You need to make that clearer so there's no misunderstanding. Okie-dokie.
Why do you charge for above four? My kid's are three and six?
We charge for additional guests above the "number" four not the age of four. Boy these get complicated sometimes.
Why are some of your cabins Adult Only? Does that mean no kids or is okay if we bring ours? Or does that mean something kinky?
We have some owners of cabins that have chosen to be adults only, meaning no kids allowed. We do have cabins that allow kids so should not be a problem. So please adults only at the cabins that are labeled adults only. And no it does not mean anything kinky, geewiz!
What do you consider a weekly rental? Do weekly rentals start on a particular day, i.e. Sunday to Sunday, etc?
We consider a weekly rental to be seven (7) nights. If you reserve for a full week (seven nights), we charge you for six nights, the seventh night is free.
What type of vehicle would be appropriate for the mountain roads?
Any normal vehicle should be able to conquer our gravel/dirt mountain roads. All of our cleaning crew, owners, and managers traverse these mountainous gravel roads daily in mini-vans, family cars, two-wheel drive pick-ups, and SUVs with no problems. A caveat, if it has snowed we'd strongly recommend a four-wheel drive. If you're concerned with a few bumps or if you're afraid of dust, mud, or heights, or you're still in the honeymoon stage with your vehicle, or if you're just unsure as to how your vehicle responds to gravel roads, you may have a bit of a challenge.
Did you know your dirt roads are dirty and get cars dirty? You need to warn people about the dirt!
To all of our potential guests, there are very few things absolutely guaranteed in life, however, we can pretty much guarantee that your vehicle will get some dirt on it. We're really sorry, and really mean it, for sure.
I really don't like this road, it's bumpy, hilly, and curvy, do you have another road we can use instead to get to our cabin?
To those that asked this question, thanks. We actually have secret roads that we don't tell the guests. Kidding! Sorry but the roads we send you on are the only roads we have at this time. We're looking at finding others but they're sneaky little devils and very hard to find.
Are your cabins isolated? We don't like the dark and wouldn't think of driving at night on a bumpy road. What should we do?
We don't consider our cabins isolated, but we do believe that they are secluded and/or private. You will not find an all night grocery store close to your cabin, nor a place to dance until the early dawn. There are no street lights in the mountains (yippee) and it does get very dark.
Why can't we leave the outside lights on all night, it's dark, why do we have to turn them off by 10 PM?
It's been scientifically proven that lights left on outside a mountain cabin, after 10 PM attract bears, snakes, alligators, flying monkeys, giant leaping lizards, Sasquash, the wicked witch of the east, Dracula, and other nefarious individuals........ Just kidding it gets on the other guests nerves and burns electricity (remember we're all trying to do our part).
Will we encounter bugs, bears, snakes, and other creatures in the mountains? Do your rivers have Gators in them?
Yes to the first question, remember that you're in the mountains and it's nature and you'll probably see or hear lots of mother nature. Also remember most of the creatures are just as frightened of you, as you are of them, so please try to leave them alone. Enjoy what you've been missing and maybe snap a few photos for your memories. No to the second question, we do not have gators here, the Dawgs and Yellow Jackets ran them off.
Will my child or pet be safe in your river, creek, or pond?
This is one of those questions that you as a parent or guardian must answer. Our river, creek, and/or pond are sometimes fast moving, sometimes shallow, sometimes deep, have rocks, may have slippery moss, does your child or pet know how swim, do they wear life vests, will you monitor them at all times, would you feel comfortable leaving them in a swimming pool without supervision? As a very special note, Sliding Rock Cabins® assumes no responsibility for the safety of your child or your pet.
I used GoogleEarth on the address for my cabin & it shows nothing but trees, no cabin, not even the lake or river you said the cabin had nearby. Are you sure that they're there?
Ah, trust, & new technology, gotta love it! Yes, we absolutely promise, that there are cabins there, & if you rented our lake fronting cabin, a real lake nearby, & if one by the river, a real river, both with water included.
What do you mean by "water access"?
Some of our neighborhoods have granted community access to the water. Meaning you can stroll down to the water. There's no parking but it does allow you to hike down and stick your feet in the water, if you wish, and not have to pay those water-fronting cabin costs.
What's your favorite cabin? We can't decide which cabin to choose, which one would you recommend?
We believe that you'll enjoy any and all of our cabins. We manage and own cabins so ethically it would be inappropriate for us to steer you to one or the other. We will take your needs, i.e., number of guests, type of views requested, secluded or private, etc., and help match them with the best cabin.
What happens if the electricity goes out?
The lights don't work.
The electricity went off for 30 minutes last week when we stayed at the cabin. Can we get a refund?
The local power company would love for you to call and they will answer that question. Please feel free to give them a call.
What happens if the water goes out?
While outages are very rare, sometimes things happen in life that are just beyond anyone's control. Our utility companies try very hard to keep water and electricity flowing for everyone. So if you'd be devastated, if the water were off for a few hours then you may want to bring a jug or two of water.
Why don't all of your cabins have dishwashers?
Actually, they sort of do. The ones without electric dishwashers have older hand operated models called..... spouses or significant others.
We really want a cabin that has trees with leaves because they look so much prettier. Why don't all of your cabins have leaves on the trees?
Well here' s what we're doing in the interest of recycling and preservation, we remove each and everyone of the leaves during the fall/winter months. As you can imagine it takes some time and is hard work, but we feel it's for the good of everyone. Then during the spring/summer months we paste them back onto the trees and yes before you ask, we do use a specially made environmentally friendly leaf paste.
Do you provide firewood? We like to burn 50 to 60 logs per night, will there be enough? What if the firewood goes bad and we can't get it started, will you bring good wood out or help us get it started?
We provide firewood, seasonally - 01 October through 01 May, for the cabins with wood-burning fireplaces and the outdoor fire-pits. We provide approximately 8 to 10 logs per night since the fireplaces and fire-pits are used for ambiance and not to keep warm (the HVAC units do that job). So if you require more than 8 to 10 logs per night or it's off-season then please feel free to bring as much hardwood (absolutely no pine) as you'd like.
Usually, firewood does not go bad, you should however check the expiration date on the bottom to make sure. Sometimes folks that have not built fires have a bit of trouble getting the flame started and assume that it's the firewood's fault. Even wet wood will light with the proper preparations. So our best suggestion is to read up on how to start a fire, that is, be prepared or better yet be like us pseudo-mountain folks, bring starter logs.
Why don't you provide free firewood year round?
Expense. It's much harder to get the loggers to deliver firewood during the summer, hence it costs more. Also we've found that some people like to turn the AC down really low, open all the windows, build a fire and then go outside.
However with enough notification, during the off season months, we offer firewood for a charge. Just let us know the number of logs before you arrive.
I just saw a cabin with firewood close by our cabin, why don't I take it from them, since they seem to have plenty?
We may not have mentioned this but these are private homes. Meaning that if you decide to go onto someone's property and remove what they have, you should expect to pay the consequences. That's called stealing and people here have a very low tolerance for thieves.
We've arrived at the cabin and everything is just as you described, but what happens if we have bad vibes, or the karma is just not right, or maybe the cabin just does not have that feng shui feel, can we get our money back?
Good question and thanks! Obviously the 60"s were very good to you or maybe you've watched Oprah or the Home Decorating Channel a bit too much.. Short answer, NO REFUNDS for bad vibes, mismatched karma, or lack of feng shui.
Why are the mountains so high? Don't you have any that are flat since we're afraid of heights?
The bad vibe question helped answer this question, so thanks. The sun's draw has pulled the pretty spots up high so that it can warm them, which makes the high spot people happy, thus making them easier to get along with and less likely to complain about how high the high spots are. Whereas the moon (opposing forces you know) has pushed the concreted spots down flat which has made the flatland people not as happy, so that they really, really want to come to the high spots otherwise known as MOUNTAINS.
There's a big ol' rat sitting on a rock in the middle of the river looking at me, will it hurt me? Also there was a prehistoric bird swooping down the river, will it grab me?
Actually that big ol' rat is called an Otter. They're part of the environment, so just leave them alone. And don't be afraid, unless you look like a fish, you should be safe.
That big prehistoric looking bird was either a Blue Herron or possibly a Black Vulture or Turkey Buzzard. All are also part of the environment and will not harm you, so fear not and sleep comfortably knowing that they are on duty.
How large is the bed in your king size bedroom?
It's a folding cot unless we decide to put a king size bed in it. Just kidding it really is a king size bed if it says so on our website.
We've decided to be quite the adventurous souls and tube from one of your river fronting cabins. Where will we wind up? Will you come retrieve us and drop us back at our cabin?
Watch out for the ocean liners when you hit the Atlantic! Seriously, do not try this. Have a plan on where you'll end up and be prepared. Don't stop at any other location other than your cabin, since the properties along the river are private and some of the owners do not have a sense of humor. Even though it sounds like a fun adventure, you may be in for quite a shock. Also, Sliding Rock Cabins® does not provide shuttle service.
We want to know, "How long does it take for the river to circle back around to the cabin?" When we were at Disney it took about fifteen minutes on the ride, so guessing it'd be a little bit longer here?"
Attention: This is just an estimate on our part, due to lots of factors, such as, but not limited to; water current, wind speed, type of water vehicle, weight, buoyancy, and resistance of passengers, use or non-use of paddling instruments, ability to obtain food and drinking water for energy, continuation of trip or are stop-overs planned, and of course an accurate map or GPS. We'd say approximately 12.625 years, results may vary, use at your on risk, not offered in all areas. Yes this is an actual question and sometimes they are just too much darn fun to pass up!
I know you show photos of hot tubs on the decks of your cabins and you mention them in your descriptions of each your cabins, and you charge as if you have hot tubs, but do you really have hot tubs?
All of our cabins really do have hot tubs, no kidding.
How do we arrange for room service?
This may come as a shock to a few, but we don't provide room service.
Why didn't you tell us that we had to bring our own food and drink?
We assumed that the notification on each of the cabin's webpage on what we provide, along with the notification of what to pack that we send each guest, and that most elusive element called common sense would have been enough indication, that we do not provide food and beverage.
Why do you have a per person charge above 4 guests?
Our cabins sleep from 1 to 8 guests. Some cabin companies have per person charges for more than 2 guests, we've chosen above 4 guests for our charges. The per person charge is due to extra bed and bath linens use, extra septic system use, extra water use, extra soap, more beds to be made, and overall use of the cabin, which causes extra cleaning.
Why do you have a maximum number for each cabin? We don't mind putting sleeping bags down to accommodate our 38 other folks coming with us.
As mentioned above, our cabins sleep from 1 to 8 guests. Any more than that and we/you have a very serious problem with our septic system.
Why are some of your questions and answers so well, goofy?
The questions are quite real. Also the web guy thinks he has a sense of humor (maybe not) and some of the questions are just so darn...... interesting.
Why do you give discounts to Military, Law Enforcement, and Firefighters?
Simple answer, because these folks and their spouses are putting their lives on the line and going through incredible hardships for us, and it's a very small way for Sliding Rock Cabins® to show how much it means to us. And again, thanks for what you all go through.
Why is your Cabin Rental Agreement, i.e. Policies so long?
Please read some of the above questions and then here's our answer. Believe it or not, the Cabin Rental Agreement started out quite simple a few years ago, just a few lines of things to abide by. In fact, we have the original encased for our memories. Basically, leave the cabin in the same shape as you found it. Unfortunately, due to a few folks that left their common sense at home or those even fewer folks that decided to take advantage of us, we've had to expand the Agreement to its current state. We hope that we've made the last revision to the Agreement but who knows?
My friend, sister, wife, husband, 2nd cousin twice removed, buddy, car mechanic, dentist, etc, is staying at one of your cabins. I need directions and/or the telephone number. What do I do?
Make arrangements with your friend, sister, husband, 2nd cousin, car mechanic, dentist, etc, prior to their arrival. Due to the absolute commitment Sliding Rock Cabins® has to privacy, we WILL NOT give out any guest information, unless the guest has okayed it prior to their arrival. So no need to ask, or whine, or cry, or threaten, it only torques the really mean security personnel, that have their own issues.
Why do you only accept MasterCard and Visa, and not Discover or American Express? Why do you not accept cash, money orders, or checks?
Costs. MasterCard and Visa have much better rates, yes it does cost for the luxury of accepting credit cards. We've found that if we accept the promise of cash or checks, sometimes people do not live up to their promise. Since we've lost rentals due to a few "promises" broken, we've decided no checks and no cash.
We know we waited until the last minute to decide to get away for a holiday weekend, not realizing that there may be others that decided to get away well in advance. If we pretend to not realize it's a holiday weekend and ask "Do you have availability for such and such weekend", will it give us a better chance of sneaking in a reservation?
Actually, as crazy as it sounds, No. We're pretty good about keeping up with holidays (maybe not our birthdays and anniversaries) but our reservation computer is even better. The positive thing about asking the question though, it gets to be on our FAQ page.
Okay, then how far in advance should we call to reserve a cabin for a holiday?
It depends upon the cabin and holiday. Usually three to six months in advance if you have a particular cabin in mind. We do have folks that reserve twelve to eighteen months in advance.
How far are you from Sliding Rock?
Depends upon which of the numerous ones that you're referring to. Sliding Rock, Pisgah Forest, NC approximately 150 miles. Sliding Rock, Death Valley National Park, CA, approximately 3109 miles. Sliding Rock, Flinders Range, Australia, approximately, 10, 591 miles. Sliding Rock, American Samoa, Pago Pago, approximately, 12, 312 miles.
The trademarked name of our North Georgia Cabin Rental business is Sliding Rock Cabins® and has nothing to do with any of the hundreds of other rock formations and/or locations called Sliding Rock.
Why can't we call after hours to check on an available cabin?
We now offer online reservations so feel free to have a look. Our office is in our home and we too like a bit of relaxation. We've also found if we don't say to not call after 05:00 PM, people will call at midnight or maybe 02:00 AM, during our prime sleeping time. And for the folks that still decide to call at 02:00 AM, we know who you are.
Do you manage cabins for others? What is the criteria for managing a cabin?
Yes, in fact some of our more popular cabins are managed properties. Please check out our Property Management Program page for more info. We absolutely only accept cabins that will be pet friendly and non-smoking. The cabin will have to be very clean and non-cluttered, i.e. leftover furniture from college and hundreds of nick-knacks on the wall will not qualify. We can also work with cabin owners that do not feel comfortable decorating. We do suggest that before you buy a cabin, find out if our cabin rental company or other cabin rental companies are accepting cabins in that particular area. We will be happy to recommend legitimate cabin rental companies, if we're not accepting cabins.
When do you expect the leaves to change? Do you expect snow for Thanksgiving, first week in December, Christmas, January, etc?
Since we're not very good at predicting the best time to view the changes of the leaves we suggest going to the following website, www.gastateparks.org. Again we can not predict the weather. The best website to check on current weather conditions is www.weatherchannel.com. They've been pretty accurate on their long range forecasts.
If I ask a "silly" question will it be added to your website?
Of course not, heck no, no way, no how, nope ..... well probably. We don't believe that there are silly questions, but there are some questions that may help others and also are just too much fun to pass up. Since we want people to have fun, we may add it to our website but we'll not add your name to it (unless you'd like credit for it).
To check on availability, click on this link"CHECK AVAILABILITY", or call us Monday through Friday from 09:00 AM to 05:00 PM, EST at (866) 666-2224, or email us at firstname.lastname@example.org. We attempt to respond to all email inquiries within 48 hours.
We have a minimum stay of two
(2)nights for all non-holiday stays. We have a three (3) night minimum
stay for New Years, Memorial Day, 04th of July, Labor Day, Month of October, and
Christmas (sorry no check-in on Christmas Day). And for Thanksgiving we
have a four (4) night minimum stay (sorry no check-ins on Thanksgiving Day)
fifty percent (50%) deposit is
making reservations. The balance will be due twenty-one (21) days prior to arrival
date. Deposits will be returned for cancellations made more than twenty-one
days to arrival date, minus a $30 cancellation fee. No refund offered for
cancellations made twenty-one (21) days or less to arrival date.
A fifty percent (50%) deposit is required when making reservations. The balance will be due twenty-one (21) days prior to arrival date. Deposits will be returned for cancellations made more than twenty-one (21) days to arrival date, minus a $30 cancellation fee. No refund offered for cancellations made twenty-one (21) days or less to arrival date.